Kinviva legal

Privacy Policy

Last updated: June 2026

1. Introduction

Kinviva ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and service.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

Information you provide directly

• Contact information: Full name, email address, and phone number when you submit the waitlist form.
• Role information: Your relationship to the person receiving support.
• Voluntary messages: Any additional information you choose to share.
• Service data: When you become a user, information about check-ins, reminders, concerns, and family updates.

Information collected automatically

• Website analytics: Pages visited, time spent, click behavior, device type, browser, and IP address through anonymized analytics.
• Cookies: Minimal cookies for basic functionality. We do not use tracking cookies.

3. How We Use Your Information

We use information to contact you about your waitlist request and Kinviva updates, provide check-ins and family updates, improve the service, protect platform security, and comply with legal obligations.

We do not sell personal information, use data for advertising without consent, or share sensitive information outside your care team without permission.

4. Data Security

We use encryption for data in transit, secure storage practices, limited access controls, and regular security reviews. No system is 100% secure, and we are committed to transparency if a breach occurs.

5. Sharing Your Information

We may share information with family members and care professionals according to your preferences and consent, with service providers under confidentiality agreements, or when required by law. We do not sell your information.

6. Your Rights

Depending on your location, you may request access, correction, deletion, or opt-out from non-essential communications. Contact hello@kinviva.tech to exercise these rights.

7. Children's Privacy

Kinviva is not intended for children under 13 and does not knowingly collect information from children.

8. Third-Party Links

Our website may contain third-party links. We are not responsible for their privacy practices.

9. International Data Transfers

If you are outside the United States, your information may be transferred to and processed in the U.S.

10. Contact Us

Questions about this Privacy Policy? Contact hello@kinviva.tech.

11. Changes to This Policy

We may update this policy from time to time. Significant changes will be reflected by updating the date on this page.